Answers to every question.
27 honest answers, grouped by topic. Search below or jump to a category.
Getting started
A customer taps their phone on the TapRevio card. The card sends them straight to your Google review page — no app, no download, no typing.
Scan the QR on the setup card, paste your Google review link, and place the card in your business. The whole thing takes under 60 seconds.
None. If you can copy and paste a link, you can set up TapRevio. If you get stuck, our support team walks you through it live.
Yes. You can update the destination link anytime from your TapRevio dashboard — no need to reprogram or replace the card.
Anywhere your happy customers linger: the checkout counter, the reception desk, the coffee tray, the invoice folder. Businesses that place cards at eye level see 3× more taps.
Compatibility
Every iPhone from iPhone Xs (2018) onward and every modern Android phone with NFC — Samsung, Google Pixel, Xiaomi, Huawei, OnePlus, Sony, Oppo, Vivo and more.
Every card includes a QR code on the back that works with any smartphone camera — so no customer is ever left out.
No. NFC is on by default on every iPhone. On Android it's usually on out of the box; if not, it's a single toggle in Settings.
Yes — TapRevio contains no country-specific hardware or software. It works in every country where Google Reviews is available.
Shipping
Morocco: 1–2 business days. United States & Europe: 3–7 business days. Rest of world: 5–10 business days. All orders ship free with tracking.
Yes — we ship to 40+ countries, free of charge, with tracking.
For most destinations, no. For a small number of countries, local duties may apply — we display them at checkout when applicable.
Absolutely. You'll receive a tracking link by email within 24 hours of ordering, and you can also track from our Track Order page.
Returns
30-day money-back guarantee. If TapRevio isn't right for your business, return it for a full refund — no questions asked.
Email support@taprevio.com with your order number. We'll send a prepaid return label and issue your refund within 5 business days of receiving the card.
Yes — free exchanges within 30 days of delivery. Just contact us.
Warranty
Yes, every card comes with a 2-year limited warranty against manufacturing defects. We'll replace it, free, anywhere in the world.
Contact support with your order number. If the failure is a manufacturing defect within the 2-year window, we ship a free replacement immediately.
Damage from misuse or accidents, cosmetic wear from daily use, loss or theft, and third-party modifications are not covered.
Payments
All major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, PayPal, and Shop Pay. Bank transfer is available for orders over $500.
Yes. Payments are processed by PCI-DSS Level 1 providers with full end-to-end encryption. We never see or store your card number.
Every order includes a downloadable PDF invoice with your business details. For custom invoicing, email us.
Bulk & Custom
Yes — orders of 10+ cards receive volume pricing. Contact us for a custom quote with your target quantity.
Absolutely. Custom-branded cards are available on orders of 50+. Send us your logo and we handle the rest, from proofing to production.
Custom-branded orders typically ship within 7–10 business days after proof approval.
Reviews & Google
Yes. TapRevio simply makes it easier for real customers to leave real reviews on your Google Business Profile — it never generates or automates reviews.
Yes. If you don't have one yet, it's free to create at google.com/business — we can help you set it up.
Google usually publishes reviews within minutes, though sometimes it can take a few hours for their systems to display them.
Still have a question?
Free worldwide shipping. 30-day money-back guarantee. 2-year warranty.
